Terms of Service

Last Updated: January 15, 2024

1. Acceptance of Terms

By accessing or using Optima Urbana Media services, you agree to be bound by these Terms of Service and our Privacy Policy. These terms constitute a legal agreement between you and Optima Urbana Media Inc.

2. Service Description

Optima Urbana Media provides Canadian social news and community content through various platforms including:

• Digital news platform and mobile services
• Community engagement tools and forums
• Newsletter and content distribution services
• Analytics and community insights
• Subscription-based premium content
• Community event listings and promotions

3. User Accounts and Registration

To access certain features, you must create an account and provide accurate information:

• You must be at least 13 years old to create an account
• You are responsible for maintaining account security
• You must promptly update any changes to your information
• One account per individual unless explicitly authorized
• Corporate accounts require business verification
• Account suspension may occur for violation of terms

4. User Conduct and Responsibilities

Users agree to use our services responsibly and legally:

• Respect all Canadian laws and regulations
• Do not engage in harassment or hate speech
• Protect the privacy and safety of other users
• Do not attempt to compromise platform security
• Respect intellectual property rights
• Do not spread misinformation or false content

5. Content Submission and Licensing

Users may submit content subject to these conditions:

• You retain ownership of your original content
• You grant us license to display and distribute submitted content
• Content must not violate third-party rights
• We may remove content that violates our policies
• Community guidelines apply to all user submissions
• Attribution will be provided for user content

6. Intellectual Property Rights

All platform content and technology are protected:

• Copyright protection for original news content
• Trademark protection for brand elements
• Patent protection for proprietary technology
• Trade secret protection for business methods
• Limited license for personal, non-commercial use
• No unauthorized reproduction or distribution

7. Subscription and Payment Terms

Premium services require subscription and payment:

• Monthly or annual subscription options available
• Automatic renewal unless cancelled
• Canadian currency (CAD) for all transactions
• Refund policy as required by consumer protection laws
• Price changes with 30-day notice
• Payment processing through secure Canadian providers

8. Termination and Account Cancellation

Accounts may be terminated under these circumstances:

• Violation of terms of service
• Extended period of account inactivity
• User-initiated account deletion
• Legal requirements or court orders
• Security concerns or fraudulent activity
• Non-payment for premium services

9. Disclaimer of Warranties

Services are provided "as is" without warranties:

• No guarantee of uninterrupted service availability
• Content accuracy not guaranteed
• No warranty of merchantability or fitness
• User assumes all risk in using the service
• Third-party content disclaimers apply
• Technical issues may occur despite best efforts

10. Limitation of Liability

Our liability is limited as follows:

• Not liable for indirect or consequential damages
• Maximum liability limited to subscription fees paid
• Not liable for third-party actions or content
• Not liable for service interruptions
• Not liable for user-generated content
• Provincial limitations of liability apply

11. Indemnification

Users agree to indemnify and hold harmless:

• Against claims arising from content submissions
• Against claims from terms of service violations
• Legal costs and attorney fees
• Third-party claims and damages
• Regulatory investigations and penalties
• Intellectual property infringement claims

12. Governing Law and Dispute Resolution

These terms are governed by Canadian law:

• Ontario law applies to all disputes
• Toronto, Ontario as venue for legal proceedings
• Mandatory arbitration for certain disputes
• Class action waiver where permitted
• 30-day negotiation period before legal action
• Small claims court option for eligible claims

13. Changes to Terms

We may modify these terms with notice:

• 30-day notice for material changes
• Continued use constitutes acceptance
• Email notification for subscribers
• Platform notification for all users
• Archive of previous terms available
• Right to reject changes by discontinuing use

14. Contact Information

For questions about these terms, contact us:

• Email: legal@optimaurbana.media
• Phone: +1 4372416043
• Mail: 123 King Street West, Toronto, ON M5X 1E9
• Legal department response within 10 business days
• Multilingual legal support available
• Designated agent for copyright claims